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Intermediate Project Management
$79.99In this course, you will focus on the last three stages of the project life cycle: planning, execution, and termination. This includes identifying tasks and resources; using scheduling techniques like the work breakdown structure, Gantt charts, and network diagrams; preparing a budget; executing a project; and controlling changes. -
Introduction to Microsoft Power BI: Working with Data
$49.99In this course you will learn how to transform and sanitize data, use the Query Editor, model data, and manage relationships. -
Writing Reports and Proposals
$89.99To begin this course, you will learn about the four stages of report writing: investigating, planning, writing, and revising. Youll also learn about the ten steps of proposal writing, as well as using headings, adding visual aids, writing persuasively, and sourcing material. -
Skills You Need for Workplace Success
$99.00Upon completing this course, you are going to know approaches to be an effective team member, how it feels to experience change and ways to be flexible in times of change and to approach problem solving. You will also identify tips to giving and receiving feedback, learn ways to recognize self-confident behaviors in the workplace and learn a three-step process to building self-confidence. -
Giving Effective Feedback
$49.99In this course, you will learn about the essential elements of feedback, important communication techniques, and a framework for informal and formal feedback. Youll also learn some tips for receiving feedback. -
Microsoft Skype for Business 2016: Customizing Skype for Business
$49.99In this lesson you will learn how to customize contact groups, use recording features, and customize Skype for Business options. -
Microsoft Excel 365: Part 2: Enhancing Workbooks
$19.99In this course you will learn how to customize workbooks and prepare a workbook for audiences. -
Introduction to HTML and CSS Coding Part 2: How to Position Content
$99.99In this course, you will learn about positioning content with floats, clearing and containing floats, positioning with inline-block, and clearing white-space when using inline-block. -
Call Center Training: Sales and Customer Service Training for Call Center Agents
$99.00In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying no, giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customize. -
Introduction to HTML and CSS Coding Part 2: Responsive Web Design
$99.99In this course, you will learn how to use flexible layouts, media queries, and flexible media. -
Coaching and Mentoring
$89.99In this course, you will learn how coaching and mentoring differ from each other. You will also learn the key aspects of each skill as well as supporting skills (such as goal setting, communication, feedback techniques, and adult learning principles). -
Advanced Project Management
$199.99In this course, you will focus on two areas of advanced project management. The first area is advanced project management techniques, such as communication plans and status meetings. The second area is general management skills, such as building a winning team and rewarding team members. -
Crisis Management
$49.99To begin this course, you will learn how to put the right people in place with a crisis management team and appropriate training. Then, you will learn how to identify and assess crisis risks, develop a response process, and gather appropriate resources. You will also learn how to respond to, document, and investigate crises; establish an emergency operations center; create a continuity plan; and recover from a crisis.