;
-
Microsoft OneNote Online: Working with Notes, Part Two
In this course you will learn how to use tags and symbols, add handwritten text to a note, and use OneNotes highlighting tools. -
Critical Elements of Customer Service
$99.00This course is all about the critical elements of customer service: a customer service focus that is defined within, and given life by, your organization. In order to be successful, this focus must be reinforced every day, measured, and improved upon. -
Microsoft Excel Online: Organizing Worksheet Data with Tables and Charts
$25.99In this course you will learn how to create and modify tables and charts. -
Managing Difficult Conversations
$49.99This course will give you an eight-step process for a difficult conversation, as well as some things to consider when deciding to have the conversation (such as your desired outcome, the time and place, and how to stay safe). Youll also learn how to speak persuasively, ask good questions, and listen actively. -
Microsoft PowerPoint Online: Working with Images and Shapes
In this course you will learn how to insert graphics, modify and format objects, and adjust image appearance. -
Introduction to HTML and CSS Coding: Getting Started with HTML
$99.99In this course you will learn how to properly type HTML code, add basic elements, including headings, paragraphs, and breaks, and create a bulleted or numbered list. -
Survival Skills for the New Trainer
$49.99In this course, you will learn the basic skills that every trainer must have. This includes dressing appropriately, being assertive, being genuine, communicating well, connecting with people, handling difficult participants, and a desire to learn. At the end of the course, youll review a list of dos and donts and consider your next steps. -
Microsoft PowerPoint Online: Working with Tables
$49.99In this course you will learn how to create, edit, and format tables.